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Common Questions You May Have About In-Home Care | Executive Care of Hackensack

If you are considering in-home care options for your loved one, it’s normal to have numerous questions and concerns running through your mind. Rest assured that we are here to answer any and all of your questions, including those referenced in this blog and those that may not be.

Common Questions

Finding the right in-home service provider is one of the most important things you can do for your loved one, and by asking questions, you will be able to find an ideal match. Here are some questions that are always wise to ask:

  1. What kind ofcredentialing and trainingdoes the staff have? Having a stranger come into your loved one’s home can be a scary or foreign concept, but you can breathe easy knowing that all of Executive Care’s staff undergoes an intensive pre-employment screening process.

This process includes a criminal background investigation, verifications of references and employment history. Our employees are subject to all state and federal health requirements as well. Nurses and caregivers for Executive care are bonded and insured, are experienced, and have had their skills tested. Plus, they undergo continuing education and training, and are supervised, monitored and managed by registered nurses.

  1. Is there a minimum or maximum number of hours for in-home care services?Not at all! Our services can be available for as little as a few hours a visit up to 24/7, 365 days a year. Even better, we require no contract for our services.
  2. Will insurance cover the cost of in-home care services?This is evaluated on a case-by-case basis and can be possible in some scenarios.

Long-term care insurance policies and other insurance policies may cover the cost of our services. Medicaid could also, and there are other options through things like Veterans Affairs. It’s best to talk to us directly about your loved one’s situation.

  1. How are caregivers selected?We know how important the client/caregiver relationship is, and we will match the specific needs and requests of your loved one with the skills and background of our caregivers.

It is likely you have additional questions. We suggest you check out the FAQs on our website for some other quick answers. You can also reach out to us directly, as we would love to discuss what we’ve got to offer!

Keeping your loved one safe and comfortable in the home is not only your goal, but ours, too! Executive Care of Hackensack is here to provide the services needed to make sure older adults lead optimal lives in these golden years, so don’t hesitate to contact us if you have any questions.

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What People Are Saying About Us

I’d like to convey to you how wonderful the aide Afia is for my mother’s care. She has been with her since last January and has become more than just a caregiver. She truly “cares” and is skillful in her abilities. My mom has had several health situations and her current health has improved to the best she has been in several years. Both her doctor and my family attribute a large part of that to Afia’s care. She is diligent about her diet and sleep patterns, and her “toileting” issues. All of this has contributed greatly to my mom’s overall improved health and her peace of mind as well as our family’s peace of mind. We cannot say enough about her. We are also very satisfied with Executive Care all the way around, from the billing department and everyone we speak with on the phone, very courteous and professional.
Cindi E
It’s almost five years since we have been receiving caregivers through Executive Care, and I would like to take this transitional period to express our appreciation for the services you have provided thus far. We are particularly appreciative of the special attention and care Lili has given to our case. Lili has been very sensitive to our particular needs and it has been and remains important to us to have consistency in the arrangements by having Lili as our go-to person in light of Dr. E’s special needs. It is apparent that Lili has many other important responsibilities, so we wanted to thank Executive Care and Lili for the efforts she has made on our behalf.
Judge Naomi E
I have had business dealings with Executive Care for some time now and have invariably been very satisfied. The personnel have been considerate, trustworthy, capable and always responsive. They have provided a genuine physical and emotional lift to the patient, in my case an elderly, frail sister. I do not hesitate to recommend the organization for the services rendered.
Samuel S

Our Mission

At Executive Care, our mission is to improve quality of life for our clients and their families, while focusing on service excellence.

Our Vision

To be the Home Care company of choice for clients, their families, caregivers and our community.

Our Values

What makes Executive Care unique is our devotion to client experience. At Executive Care, providing our clients with peace of mind is more than a corporate mission statement; it is the sole reason for doing what we do.

Our Brand Promise

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